Return Policy

BEFORE RETURNING, PLEASE CALL CUSTOMER SERVICE 1-866-977-8537

In order for us to process your return quickly and issue the appropriate credit, please do the following:

1. Prior to actually returning your product, did you open the envelope entitled “Before You Do Anything, Open Me First”? Then, did you follow the simple steps inside? It’s okay to open all of the packages and use the Learning Tools – you can still return the product after doing so, but first, give our system a try with your child. It’s the best way to assure his or her success. If you still decide to return the program, your return must include all product components.
2. Most of our customers get great results within one week after beginning the system with their child. But just to be sure all or our customers have plenty of time, if you would like to return your product, call customer service, obtain a valid Return Authorization Number (RMA#) and post mark your return shipment within thirty-five (35) days from receiving your product. Our Customer Service Number is 866-977-8537.
3. The original packing slip must be enclosed (a copy will not be accepted). Also, the RMA# must be written on the original packing slip.
4. The product must be returned in the original product box and shipper box with all original packaging materials, including all three corrugated trays. No return will be accepted without full compliance with this requirement.
5. The RMA# must be legibly written on three (3) sides of the outside of the shipper box.
6. The address label on your return package must display your name and mailing address or it will not be accepted.

All return shipping costs and risks of damage and loss for your return are your responsibility.

WE RECOMMEND YOU SEND YOUR RETURN PACKAGE VIA UPS SO YOUR PACKAGE MAY BE TRACKED – THIS WILL HELP YOU AVOID LOSS.

All products received by our Returns Warehouse which do not comply with the Return Policy are subject to a $15 restocking fee.

Upon receipt and acceptance of your return, SUCCESS RULES, INC. will promptly provide the return information to your bank for credit.